On February 15, 2025, a new customer from Algeria visited SINOMADA to discuss the purchase of ZL50GN loaders. To ensure a smooth reception, the business staff confirmed the customer's itinerary in advance, arranged the meeting room, prepared PPT and related materials, and made a welcome poster to show professional service. The customer made the first inquiry on February 9. After communication, the two sides reached a preliminary consensus and decided to visit to discuss the details of the order. At the suggestion of the manager, the team members went to the high-speed rail station to greet the customer, had a warm exchange during lunch, and introduced the product in detail and recorded customer needs during the meeting. After the meeting, the team played billiards and had dinner with the customer to further deepen trust, and sent the customer to the airport. This visit gave the customer a deeper understanding of our products and services, and we will continue to follow up in the future to promote cooperation.

On December 27, 2024, our company successfully received customers from Saudi Arabia. This visit focused on in-depth negotiations and field visits of truck cranes and forklift products. After contacting through our company's self-developed channels, the customer showed great interest. After background investigation and preliminary communication, our company quickly provided detailed quotations and successful export case demonstrations to win the trust of customers. The customer arrived in Shanghai recently and visited the company's headquarters first, expressing high recognition of the company's strength. Later, accompanied by the business team, he went to the Jiangsu Crane Factory to inspect the product performance and production process. During the visit, the customer learned in detail about the technical parameters and market performance of truck cranes and forklifts, and highly praised our professional and efficient reception services. The customer said that this visit deepened his confidence in our products and services, and he looked forward to further cooperation and joint expansion of the global market.

On November 28, 2024, an Argentine customer who developed independently was invited to visit SINOMADA after attending the BMW exhibition to discuss products such as excavators, loaders, graders, and dump trucks. Before the visit, the company carefully confirmed the itinerary and prepared detailed information to ensure a smooth reception. During the company visit, the team introduced the company's strength and main products in detail, and listened carefully to the customer's sharing of its business needs and development plans. The two sides had in-depth exchanges on potential cooperation opportunities and jointly discussed product adaptability and market prospects. Afterwards, the user accompanied the customer for lunch, further deepening their understanding of each other. The customer highly recognized SINOMADA's professionalism and enthusiastic service, saying that this visit was a pleasant and valuable experience. After the visit, the company actively sorted out quotations and marketing plans to lay the foundation for promoting the implementation of orders. This reception further demonstrated SINOMADA's commitment to serving customers attentively.

On November 28, 2024, customers from Chile were invited to visit SINOMADA to discuss excavator and rotary drilling business. The visit was received by business personnel. The customers met through self-developed channels, and the two parties had previously established preliminary contact at the exhibition. During the reception, SINOMADA demonstrated its rich product lines and professional technical advantages, and provided customers with detailed product introductions and quotation plans. The two parties had in-depth discussions on specific models, order details and subsequent cooperation plans, and the customers showed high recognition of the company's services and product quality. This visit further deepened the cooperative relationship between Libe and the Chilean market, and fully demonstrated the company's flexibility and professionalism in developing international business. In the future, SINOMADA will continue to be committed to providing high-quality products and services to global customers and promoting the global development of the construction machinery industry.

On November 18, 2024, Georgian customers came to SINOMADA for a visit and negotiation, and were received by sales staff throughout the visit. This visit focused on automobile crane products and explored the possibility of deepening cooperation between the two parties. On the day of the customer's visit, the salesperson gave a detailed introduction to SINOMADA's corporate development history, main products and market advantages, with an emphasis on the good performance of automobile cranes in the international market. After lunch, the customer was invited to visit the XCMG factory and witnessed the production process and technical strength of the automobile crane. The next day, the customer inspected more related products in depth and spoke highly of the factory's professional production and high-quality products. After the visit, SINOMADA quickly sorted out and provided quotations for other products that the customer was interested in, and actively followed up on order negotiations. The customer was very satisfied with the company's reception and service, and looked forward to establishing a long-term cooperative relationship with SINOMADA in the future. This visit further consolidated SINOMADA's influence in the international market and laid the foundation for expanding its global business territory.

On September 11, 2024， I went to Pudong Airport to meet old customers from the Maldives. On the same day, I took them to visit the Shanghai headquarters, introduced the company's latest products and services in detail, and discussed new order requirements together. After the meeting, I accompanied the customer to the Bund and visited Shanghai's iconic attractions. On September 12, we went to the generator factory in Yangzhou for machine inspection. The customer was very satisfied with the product quality and the factory's production process, and took a lot of photos and videos to keep. That night, we returned to Shanghai and accompanied the customer to relax and shop. On September 13, I sent the customer to the airport for the return trip, then arranged for shipment, and provided a detailed quotation for the customer's new order requirements. The entire reception process was successful and smooth, which not only deepened the customer's trust in us, but also laid a more solid foundation for future long-term cooperation.

On August 8, 2024,  esteemed clients from El Salvador embarked on a fruitful visit to our Qingdao branch and Shandong agricultural factory. The visit aimed to deepen understanding of our operations and explore potential collaborations in agricultural machinery. Our guests were impressed by our advanced facilities and commitment to innovation in agricultural technology.  This visit marks a significant step towards strengthening bilateral ties and fostering mutual growth opportunities in the agricultural sector. We look forward to further cultivating this promising partnership for sustainable development.

On August 6, 2024, we received a customer from Ethiopia. After inquiring about several machines in June, the customer asked us if we could arrange a company visit. He and his father wanted to visit our company in China. At the end of July, the invitation letter I applied for the customer was approved. After staying in Guangzhou for a week, the customer came to Changsha. The customer said that he did not want to visit the factory for the time being, and wanted to confirm the price first and understand the situation of our company. So I led the customer to visit our company and provided him with machine quotes and after-sales services. This visit and communication gained the trust of the customer. When the customer left, he said that he would follow up with us on the purchase issue later.

On July 3, 2024，the sun was just right, the Russian customers came to visit our factory. Our business team lined up in front of the lobby to welcome them with the most enthusiasm and the most professional attitude, showing the company's sincerity and attention.  In the detailed product display link, customers show a strong interest in the dump truck series, and constantly ask for technical details and market application, the two sides exchange warm and in-depth. In view of our tight schedule, we carefully selected a local specialty restaurant and arranged a sumptuous business lunch at noon, aiming to further deepen our mutual understanding and friendship. After dinner, we and the customer in the restaurant left a precious group photo, freeze-frame this pleasant moment of cooperation.

This important customer on Alibaba platform, whom I met in 2021, not only has his own booming trading company in Yiwu, showing his keen market insight and strong business operation ability, but also has expressed his strong interest in high-quality transport vehicles to us through online channels for many times. After several detailed inquiries and communication, The foundation of trust and cooperation between the two sides is becoming more and more solid. On Tuesday, we carefully prepared a detailed and competitive offer for their latest requirements, aiming to provide customers with the most suitable solution for their business needs. When the customer came here to deal with other cargo matters in Changsha, we seized this rare opportunity and quickly arranged a face-to-face in-depth communication. Today, customer come as promised, our team with full enthusiasm and professional attitude, in the company showroom to the customer full range of our business, from vehicle manufacturing to logistics solutions, and then to after-sales service system, every detail is trying to let customers feel our professionalism and intentions. In a relaxed and pleasant atmosphere, we conducted in-depth discussions on the orders that are currently being closely followed up. We not only asked the customer's specific needs and expectations in detail, but also confirmed the key issues such as vehicle configuration and delivery time one by one to ensure that the information between the two sides is symmetrical and the cooperation is smooth. In addition, we also mentioned the customer's eight-year study experience in Changsha. This common memory instantly narrowed the distance between each other and made the communication more cordial and natural. At lunch time, we selected a restaurant with local characteristics and invited customers to share food. During the dinner, we not only discussed industry trends, but also shared our lives, creating a warm atmosphere that goes beyond business partnership. After the meal, we arranged vehicles to take customers to the high-speed rail station safely. At the time of parting, customer highly recognized our warm reception and professional service, and expressed their ardent expectations for future cooperation. This visit not only deepened the foundation of cooperation between the two sides, but also laid a solid foundation for our subsequent business expansion.

On June 7th, the customer  service department of our company received a consultation call from two important customers. The customer asked us about the supply of used pump trucks over the phone. After detailed communication, we understand the needs of customers. After knowing the customer's needs, we quickly sorted out the customer's needs into a detailed report and sent it to our purchasing team. When the purchasing team received the report, they immediately contacted our long-term partner, a well-known used equipment supplier.  At the same time, our customers service team also began to prepare for the intense work. They greeted the customers and delivered to the booked hotel. In the hotel, our staff once again communicated with the customers  to understand in detail the customer's specific requirements and expectations for the equipment. The next day, the customers came to the equipment display site early. We described the equipment's performance, usage, and maintenance record in detail, and answered a series of questions raised by customers. The customers was satisfied with the performance and condition of the equipment and decided to purchase the equipment. On the way to sending off, we also provided some suggestions for the client about the use and maintenance of the equipment to ensure that the customers; can use the equipment smoothly. Finally, the customers boarded the high-speed train smoothly and left Changsha with a satisfied smile. This successful transaction allows customers to express their appreciation and gratitude for our company's services and wins more reputation and trust for our company.

On May 6, 2024, Jamina Liu, one of our business staff, welcomed a valued customer from Cameroon. These customers found us through Alibaba, an e-commerce platform with which we have cooperated for a long time, and they expressed strong interest in our construction machinery products. In the conference room, Jamina Liu introduced our company's excavator and tractor products to the guests in detail. The customer expressed strong interest in Jamina Liu's introduction and actively asked questions and discussed. The whole meeting was amicable, friendly, and productive. Finally, the two sides reached a consensus on the intention of cooperation and agreed on the follow-up specific cooperation matters.