Customer Relationship-SINOMADA | Superior Heavy Machinery Wholesaler

Dominica Customer Visited SINOMADA Office

On April 24, 2024, a Dominican customer visited the Star Horse office. Previously, the customer on the phone said he wanted to discuss the product order in detail, and the SINOMADA company immediately welcomed. Afterward, the customer came to the SINOMADA office as scheduled. During this visit, two staff members led the customer to the conference room and then communicated with him about relevant matters. During the visit, the customer learned about the production schedule of the previous order. Communicate with each other about the delivery and answer questions about the goods. Finally, at the end of the conversation with the customer, a consensus was formed.

2024-04-24

Mexico Customer Visited SINOMADA Office

The customer asked for the 37m pump truck in the Alibaba inquiry.,then We reported the price of SANY and XCMG to the client. The customer was more interested in XCMG, and proposed that the manager of their company would come to China to visit the factory, and gave the manager's contact information. Last Sunday, his manager arrived in Shanghai and told me he could visit our Shanghai headquarters, but it was canceled because the customer was going to Yiwu. On Monday evening, the customer informed me that he would go to Xuzhou to see the machine the next day, so I immediately contacted Manager Huang and made an appointment to see the factory. The customer's schedule was very urgent. After lunch with the customer, he went to the factory and determined the authenticity of the factory and machine. Then he went to take the high-speed train back to Yiwu.

2024-04-16

Russia Customers Visited SUNWARD & SANY Factory

The customer found me on the Global Sources website and expressed that they were going to visit China. The customer hired a translator to accompany them and took them to visit Sunward Intelligent's factory. The customer was very interested in aerial work vehicles and scissor trucks. After the visit, lunch was served, and the customer returned to Russia to negotiate and decide on purchasing matters.

2023-12-14

UAE Customers Visited KEMER Factory

On November 21,2023, Leena Li led his customers on a factory tour and negotiation, inspecting the production process and discussing the next order. The customers were impressed with the equipment and the factory, expressing their satisfaction and interest in a new order. Leena engaged in deep conversations with the customers, understanding their needs and promising to provide a detailed quotation and solution. Considering the customers' tight schedule, Leena arranged a trip to another city. On the way, they chatted and further strengthened their understanding of each other. This successful factory tour also built a solid bridge between our company and our customers.

2023-11-21

Ethiopia Customer Visited SINOMADA Office

On Oct 28, my customer called me from Ethiopia and told me he will arrive in China on 5th.Nov. and in Changsha on 9th. I picked him up at Airport and drived him to hotel to take down the belongings, then we had a dinner and fun talk time. The next day morning, we arrived at our office SINOMADA and I gave a brief indroduction of company history and exporting cases. Then we drived to pump truck factory, at the same time, we confirmed the exact model and price. Near night, we had a visition of a concrete batching plant. Then on 11th. morning, I came to my customer's hotel and we "fighted" and agreed the purchase price immediately.

2023-11-10

Russia Customers Visited EVANGEL Office

On Oct 27, we welcomed our customers from Russia in headquarter office in Shanghai. We had a meeting in the office about the forklifts and then we had delicious Chinese cuisine. After lunch, we showed off our customers to forklift factory and exhibition room and tested all the models they prefer. We confirmed the price face to face after the factory visited. Then we drove our customers to their hotel, and given the green tea as a gift. What a nice day we had!

2023-10-27

Peru Customers Visited SINOMADA Office

Before the earlier of Oct, my customers told me he will attend the Canton fair and visit our company. I picked him up in airport and reserved a hotel near our company, then we had a visit around our company. After that, we had a happy dinner together. The next morning, we went directly to the CAT excavator factory and had details of the models and conditions of the excavators he requested. After that, we had lunch, then drove him to the high-speed railway station for his next business trip.

2023-10-23

Russian Customer Visited EVANGEL Office and HELI & ZOOMLION Factory

My customer arrived in Shanghai on September 19. On the 20th, I took the customer to the Shanghai office and briefly introduced our company and related products. In the afternoon of the same day, we went to Kunshan to visit Heli’s warehouse. Afterwards, we took the high-speed train to Wuhu, Anhui Province in the evening. On 9.21 we went to Zoomlion’s forklift factory and visited the entire forklift production line. The customer thought it was spectacular.The customer who visited this time was very satisfied with our products and said that he would definitely order forklifts from us when his new factory is built.

2023-09-20

Spain & Argentina Customer Visited CAMC & FAW Factory and SINOMADA Office

My regular customers want to visit the CAMC and FAW factories. We met in Anhui on the evening of the 24th, visited the CAMC factory on the morning of the 25th, flew to Qingdao on the afternoon of the 25th, and visited the FAW factory on the morning of the 26th. The customer has other plans on the afternoon of the 26th. , we send customers to the high-speed rail station. On the 29th, the customer returned to Shanghai and visited our company headquarters and talked about other products they were interested in.During this trip, we spent several days with clients, both at work and in life, which allowed us to get to know each other better, which is conducive to subsequent cooperation.

2023-08-29

Cameroon Customer Visited SINOMADA Office

At the beginning of July, the customer contacted me, and after determining the product demand, on July 27, the customer came to Changsha. The customer is from Cameroon, has its own trading company in China, and wants to find a stable construction machinery supplier. At present, his end customer is interested in Shantui loader L58K C3, and discussed with the customer how to pack and transport the most cost-effective. At noon, I took them to eat Hunan cuisine and recommended Changsha's special tea, and the customer was very satisfied. In the afternoon, some details were agreed upon, and then the client was sent back to the hotel.

2023-07-27

Thailand Customer Visited SINOMADA Office

On June 28, 2023 In a significant development, SINOMADA welcomed a distinguished customer from Thailand to its office on June 28, fostering discussions that revolved around the intricacies of tractor machinery. During the visit, both SINOMADA representatives and the Thai customer engaged in detailed discussions, exploring various aspects of tractor models, functionalities, and specifications. The exchange of ideas and information laid the groundwork for a comprehensive understanding of the customer's requirements and expectations. Following the productive meeting, the delegation embarked on a joint visit to the renowned Orange Island in Changsha. This excursion not only provided an opportunity for informal discussions but also showcased the cultural richness of the region, enhancing the overall experience for the Thai customer. SINOMADA expressed its enthusiasm about the prospect of collaborating with the Thai client and looks forward to further strengthening the relationship in the tractor industry. The visit not only exemplified the commitment of both parties to cooperation but also highlighted the significance of fostering international partnerships in the ever-evolving global business landscape.

2023-06-28

Iran Customer Visited SINOMADA Office and XCMG Factory

The Iranian customer told me that his friend will come to China to inspect the machine on the 13th. He received the customer at noon on the 13th and took the high-speed train to Xuzhou. He visited the factory the next morning and the customer was very satisfied with the quality of one of the products. On the afternoon of the 14th, I returned to Shanghai and took the client to visit the Bund in the evening. On the morning of the 15th, I came to the office for a business meeting, and then the client’s friend came to the company to pick him up for the rest of the trip.

2023-06-15

INQUIRY

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Successful Cases

Ecuador - 1 Unit XCMG XE215C Crawler Excavator

2025-09-11

Ghana - 4 Units XCMG ZL50GN Wheel Loaders

2025-09-08

Argentina - 1 Unit XCMG XC8-S3570 Backhoe Loader

2025-09-06

Algeria - 1 Unit SUNWARD SWDH102S Drilling Rig

2025-09-02

Ghana - 2 Units XCMG ZL50GN Wheel Loaders

2025-08-28

Kyrgyzstan - 1 Unit LONKING LG30DT Forklift

2025-08-26

Mexico - 1 Unit HYNUDAI HW210 Wheel Excavator

2025-08-20

Dominican - 1 Unit SHANTUI SG19-B6 Motor Grader

2025-08-10

Dominica - 1 Unit SHANTUI SR10-B6 Road Roller

2025-08-10

Dominica - 1 Unit XCMG XS103J Road Roller

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Mauritania - 2 Units JAC CPD18J Electric Forklifts

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Mauritania - 2 Units SEM655D Wheel Loaders

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